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Refund

What is Air Ticket Refund?

BAHAZA

Last Update één jaar geleden

Airlines ticket refund refers to the process of obtaining a refund for a purchased airline ticket that is no longer needed or wanted. This can happen for various reasons such as flight cancellation, schedule change, illness, or a change in travel plans.

The process for obtaining a refund will vary depending on the airline and the type of ticket purchased. For example, some airlines may have a strict no-refund policy for certain types of tickets, such as non-refundable or promotional fares, while others may have more flexible refund policies.

Typically, to obtain a refund, the customer must contact the airline and request a refund. The customer will be required to provide proof of purchase and a reason for the refund. The airline will then review the request and, if it is approved, will process the refund and issue it to the customer's original form of payment.

It's important to note that refund policies and procedures can vary greatly between airlines and depending on the type of ticket purchased. Some airlines may offer a full refund, while others may only offer a partial refund or travel credit. It's always best to check the airline's refund policy before purchasing a ticket, and to understand the conditions under which a refund can be issued.

Bahaza OTM refund process step by step. 

General overview of the refund process for an airline ticket purchased through an Online Travel Agency (OTA) like Bahaza.com. The process can typically be broken down into the following steps:


We Accept Refund Request Through Agency/Client Dashboard or Register Email only.


  • Refund Request: The agency or client contacts Bahaza customer support and requests a refund for the ticket, providing the reason for the refund and any relevant information.
  • Refund Replied: Bahaza customer support reviews the refund request and sends a reply to the agency or client with the refund policy and the expected refund amount.
  • Refund Confirmation by client: The agency or client reviews the reply and confirms or rejects the terms and conditions provided by Bahaza.
  • Refund waiting from vendor/Airlines: After receiving confirmation, Bahaza sends the refund request to the vendor or airline, and the process of waiting for a reply and refund starts. It may take up to 30 working days to receive the refund from the airline.
  • Refunded: Once the refund is received from the vendor or airline, Bahaza credits the refund amount to the agency or client's original payment method used to purchase the ticket or service.


It's important to note that the refund process and time can vary depending on the airline and the type of ticket purchased. It's always best to check the refund policy of the airline before purchasing a ticket, and to understand the conditions under which a refund can be issued. Additionally, some airlines may have their own refund process, which may take longer.

Is there any Fees Charged by Bahaza?

Yes Bahaza.com charge for various services related to booking and managing airline tickets/services. Please note that the specific fees and charges may vary depending on the type of ticket or service being purchased, the airline, and the specific terms and conditions of the reservation.


  • Refund

Airlines/Vendor Fee + 5 USD (or equivalent) B2C/D2C Customers

Airlines/Vendor Fee + 3 USD (or equivalent) Agency/Corporate Customers


It's important to check the fees and charges with Bahaza customer support before making a reservation to ensure that you are aware of any additional costs that may apply. Also, it's essential to review the terms and conditions of the booking as some fees are non-refundable and some are refundable.


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